FAQ

For Fleece Lined and All Weather Muttluks: Choose the size that fits the entire paw including toe nails and excluding fur.

For Snow Mushers and Mud Monsters: Measure the front paws and then choose one size smaller for the rear paws.

To ensure proper sizing, please refer to the Muttluks Boots sizing chart prior to purchase.

Measure the distance in inches from the base of the neck to the base of the tail. To ensure proper sizing, please refer to the Muttluks sizing chart prior to purchase.

For Boots, choose the larger size. For Coats, if your dog is very slender choose the smaller size - if your dog is more robust choose the larger size.

Muttluks has 8 different models of dog boots, based on type of use, performance, and price point.

Winter: Snow Mushers, Muttluks Deluxe, Fleece-Lined Muttluks, and Hott Doggers

Summer: Mud Monsters

All Season: Mutt Trackers, All-Weather Muttluks, and Woof Walkers

Original Fleece-Lined Muttluks feature a warm fleece lining with a waterproof exterior fabric. They are predominantly for winter use. Original All-Weather Muttluks feature breathable waterproof fabric with no fleece lining. The All-Weather Muttluks can be worn all year round for protection from heat or cold. The Muttluks Deluxe are a deluxe version of the Original Fleece-Lined Muttluks with additional features such as side zipper opening and closure strap on the top of the cuff.

This depends on the model of boot. The fabric used in Muttluks Deluxe, Original Fleece-Lined Muttluks, Mutt Trackers, and Woof Walkers is waterproof. The fabric used on Snow Mushers is highly water resistant. The Mud Monsters are made with a breathable mesh that is intentionally not waterproof. Mud Monsters are made to be worn in water for protection against rocks, shells, and other sharp objects.

Keep in mind that dog boots are not different from human boots - if the dog walks in snow that is deeper than the boot, the snow may melt on the leg and run down into the boot.

Yes, they do! Muttluks have a reputation for staying on better than any other brand of boot. Correct sizing is crucial for performance. Ensure the Velcro strap falls just above the dew claw on the narrowest part of the leg. Fasten securely and tug lightly on the boot to verify it stays in place.

The durability of Muttluks varies depending on the dog's gait and the type of surface. On dry concrete, boots wear out faster. On snow, they last longer. Mud Monsters and Snow Mushers are the most rugged models, ideal for tough surfaces.

Muttluks are machine washable and dryer-safe on a low setting. They come in a reusable cloth mesh bag for storage. Treat the leather with any leather spray or cream to extend use.

Yes, this is completely normal. Dogs unfamiliar with boots may act this way the first time they wear them. Take them outside immediately after putting the boots on, and they will get accustomed within minutes.

Dogs typically get used to Muttluks boots within two to three minutes of walking. Once they feel the relief from the cold, salt, or heat, they will appreciate the boots.

Snow Mushers and Mud Monsters have a wider fastening system that can be adjusted to avoid the dew claw. If irritation occurs, try using Pawmagik paw balm instead of boots, or switch to another model like Snow Mushers or Mud Monsters.

Pawmagik is made from all-natural, non-toxic ingredients and is safe if licked by your dog.

Pawmagik contains moisturizing oils, so keep your dog away from carpets and furniture until the balm has been absorbed.

There are no minimum orders.

Yes. We sell single boots upon request. Send your request to info@muttluks.com with the subject line "Replacement Boots" and include your name, address, phone, email, boot model, size, and colour.

No, prices do not include shipping. Shipping fees are calculated at checkout.

Muttluks uses the Shopify e-commerce platform for payment processing. We accept whatever methods of payment are available through Shopify.

Yes. Muttluks ships anywhere in the world. Additional shipping charges apply. VAT charges are applied to international orders based on the rate specific to that country.

A foreign government may impose charges for custom and brokerage fees, duties, and taxes on items received. These charges do not originate from Muttluks. The purchaser is responsible for payment of all custom and brokerage fees, duties, and taxes that may be imposed when the goods are imported. These fees vary from country to country. To determine the fees applicable, contact your local government.

In North America, delivery is by FedEx, Canada Post, and USPS, and usually takes between 3 to 7 business days, weather permitting. Delivery will be made only on weekdays. Please allow 1-2 extra days for delivery during the holiday season.

For international delivery, please allow 5-15 business days. The purchaser is responsible for payment of any duties, taxes, or additional charges other than the actual shipping fees disclosed prior to shipping the order.

Please refer to our Shipping & Returns Policy.

Please refer to our Shipping & Returns Policy.

No, we do not currently offer curbside pickup, but we will be offering it soon. Stay tuned!

Our office hours are:

Monday – Thursday: 9:00 a.m. to 5:00 p.m.

Eastern Standard Time.

We are closed on the following holidays (or the closest weekday if the holiday falls on a Saturday or Sunday):

- New Year’s Day
- Family Day
- Good Friday
- Easter Monday
- Victoria Day
- Canada Day
- Civic Holiday
- Labour Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- Boxing Day
- New Year’s Eve

Orders received on these days will be processed on the next business day.